Pay only for what your agents actually run. Failed provisions auto-refund. No subscription needed for burner.
1 Burner = 1 credit @ 5min US
$0.10 / burner at base rate
$5 / persistent identity / month
For high-volume teams, agencies, and ICs running 1,000+ agents/day. $500 pack ships with 7,500 credits (50% bonus); custom volume discounts beyond.
No. Once you buy a pack, the credits stay in your workspace forever. No "use it or lose it" — that's the whole reason we use credits instead of a flat subscription.
You're not charged. The agents service tracks provision status; if the agent never reaches running state (proxy failure, image pull error, etc.) the credit is auto-refunded to your balance within 60 seconds.
They sell a flat-rate monthly subscription with credit caps. We sell credit packs that never expire — better for spiky usage patterns (which is most AI agents). Per-agent pricing also lands cheaper for most workloads we've benchmarked.
You don't "switch" — you just buy a Growth pack on top of any unused Starter credits. Packs stack. The Pro pack works the same way.
The 100 free credits cover ~100 burner agents OR you can keep one persistent identity for ~3 weeks before credits run out (20 credits / month / identity). Long enough to validate the use case.
Yes. Email support@neout.com with your project or .edu address — we hand out $100 packs free for accepted projects.