Terms of Service

1. Acceptance of terms

These Terms of Service (the “Terms”) form a binding agreement between you (“you,” the “Customer”) and Browsa (“Browsa,” “we,” “us”) governing your access to and use of the Browsa websites, APIs, SDKs, dashboards, and related services (collectively, the “Service”).

By creating an account, minting an API key, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.

2. Description of service

Browsa provides an AI browser-automation API. The Service lets you provision ephemeral (“burner”) and persistent cloud browser identities, drive them over the Chrome DevTools Protocol or via natural-language tasks, run scrape and extract jobs, and receive results via API responses and webhooks.

The Service depends on third-party infrastructure — including large-language-model (LLM) providers, proxy/network providers, and cloud hosting — whose availability and behavior are outside our sole control. We may add, modify, or discontinue features at any time. We will use commercially reasonable efforts to give advance notice of material changes that adversely affect existing functionality.

3. Accounts & API keys

You must provide accurate registration information and keep it current. You are responsible for all activity that occurs under your account and API keys, whether or not authorized by you.

• Key secrecy. API keys are credentials. The raw secret is shown only once at creation; we store only a hash. Keep keys confidential, do not embed them in client-side code or public repositories, and rotate them if exposure is suspected.
• Revocation. You may revoke any key from the dashboard at any time. We may suspend or revoke keys we reasonably believe are compromised or used in violation of these Terms.
• Eligibility. You must be at least 18 years old and legally able to enter into contracts to use the Service.

4. Acceptable use

You agree to use the Service lawfully and responsibly. You must not, and must not enable others to:

• Use the Service for any unlawful purpose, or to automate activity that is illegal in any applicable jurisdiction (including fraud, unauthorized access, credential stuffing, or circumventing security or access controls).
• Access, scrape, or interact with any target website in violation of that site’s terms of service, robots.txt directives, or other technical or contractual access restrictions, except where such restrictions are unenforceable under applicable law.
• Abuse the Service or target systems — including denial-of-service, excessive request volumes designed to degrade a third party, spamming, or distributing malware.
• Collect, store, or process personal data through the Service except in compliance with applicable data-protection laws and on a lawful basis.
• Infringe intellectual-property rights, misappropriate trade secrets, or violate privacy or publicity rights of any person.
• Resell, sublicense, or provide the Service to third parties in a way that competes with Browsa, except as expressly permitted in writing.
• Reverse engineer, probe, or interfere with the Service’s infrastructure or anti-detection systems other than through documented APIs.

You are solely responsible for the inputs you submit (including task instructions and target URLs), the automation you run, and your compliance with the laws and contracts that govern the sites and data you interact with. We may suspend access to investigate suspected violations.

5. Payment, credits & refunds

The Service is billed on a usage-and/or-subscription basis as described on our pricing page. Payments are processed by our payment provider, Stripe; by purchasing, you also agree to Stripe’s applicable terms.

• Credits. Usage is metered in credits. Credit prices, inclusions, and consumption rates are those in effect at the time of use. Credits have no cash value and, unless stated otherwise, are non-transferable.
• Subscriptions. Recurring plans renew automatically for successive periods until cancelled. You may cancel before the next renewal to avoid further charges; cancellation takes effect at the end of the current period.
• Taxes. Fees are exclusive of taxes; you are responsible for any applicable sales, use, VAT, or similar taxes.
• Refunds. Except where required by law, fees and consumed credits are non-refundable. We may, at our discretion, issue credits or refunds for verified Service failures attributable to us.
• Non-payment. We may suspend or terminate access for overdue amounts after reasonable notice.

6. API rate limits

The Service enforces rate limits, concurrency caps, and resource quotas to protect platform stability and fairness across customers. Limits vary by plan and endpoint and may change over time. Exceeding a limit may result in throttling or 429 responses. You should implement backoff, retries with idempotency keys, and graceful degradation in your integration. Sustained attempts to circumvent limits may result in suspension.

7. Intellectual property

Our IP. Browsa and its licensors own all rights in the Service, including software, APIs, documentation, branding, and the anti-detection technology. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

Your content. You retain all rights in the inputs you submit and the outputs the Service returns to you (“Customer Content”). You grant us a limited license to process Customer Content solely to operate, secure, and improve the Service and to provide support, consistent with our Privacy Policy.

Feedback. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use it without restriction.

8. Warranties & disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that any specific automation will succeed, that any target site will be reachable or pass detection, or that results will be accurate or complete. You assume all risk associated with your use of the Service and any reliance on its outputs.

9. Limitation of liability

To the maximum extent permitted by law, in no event will Browsa or its suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Browsa’s total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid to Browsa for the Service in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). These limitations form an essential basis of the bargain between us.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive — including payment obligations, intellectual-property, disclaimers, limitation of liability, and governing law — survive termination. We may delete Customer Content after termination in accordance with our Privacy Policy and applicable law.

11. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Browsa is established, without regard to its conflict-of-laws rules, and the courts located there will have exclusive jurisdiction over any dispute, except where mandatory consumer-protection law provides otherwise. The specific governing-law jurisdiction, venue, and any arbitration or class-action-waiver provisions must be set by legal counsel before production use.

13. Contact

Questions about these Terms? Email support@browsa.io. For privacy matters, see our Privacy Policy or contact privacy@browsa.io.